PRIVACY POLICY
At Melyn, we care about your privacy. This policy explains what information we collect, why we collect it, and how we use it—so you always know what’s happening with your data when you interact with us.
1. Information We Collect
When you shop with us, we collect the basic details needed to fulfil your order—like your name, address, email, and phone number.
We also collect information automatically when you visit our website, such as your IP address and browser type. This helps us understand how people use our site so we can improve the experience for everyone.
If you sign up for our newsletter or marketing messages, we may also collect your email address and preferences—with your permission.
2. Your Consent
How You Give Consent
When you place an order, contact us, or provide your information in any form, you’re giving us permission to use that information for the specific purpose it was given—like processing your order or responding to your questions.
We’ll always ask for your permission before sending marketing emails or promotional content. You’ll have the choice to say yes—or no.
Withdrawing Consent
Changed your mind? No problem. You can opt out at any time by:
- Sending us an email at support@melyn.com
We’ll process your request as soon as possible.
3. When We Share Your Information
We do not sell, rent, or trade your personal data—ever.
However, we may share your information with trusted third parties in these situations:
- To comply with legal obligations
- With service providers who help us run our store—such as payment processors, shipping partners, or email platforms. These partners only receive the data they need and are required to keep it confidential.
4. Payments and Security
All payments made on our site are handled securely through verified payment gateways. Melyn never stores your credit card or payment information.
Our payment providers follow PCI-DSS compliance standards, meaning your financial data is protected with strong industry security practices.
5. Third-Party Services
Some services we use—like payment processors, email platforms, or analytics tools—may have their own privacy policies. If you interact with these services (for example, by being redirected during checkout), their policies will apply.
We recommend reviewing their policies to understand how they handle your data.
6. How We Protect Your Information
We take data protection seriously. Our website uses encryption, secure servers, and access controls to keep your personal information safe from unauthorized access or misuse.
If you ever suspect a security issue related to your data, please get in touch immediately at support@melyn.com.
7. Cookies
Like most websites, we use cookies to:
- Remember your preferences
- Keep your shopping cart active
- Improve how our site works for you
You can manage or disable cookies through your browser settings. Just note that turning off cookies may affect how the site functions.
8. Age Requirements
To use our site, you must be of legal age in your country or region, or have permission from a parent or guardian.
9. Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our practices or for legal reasons. If we make changes, we’ll post the updated version here with the date at the top.
We encourage you to check this page from time to time to stay informed.
Questions?
If you have any questions about how we handle your information, feel free to reach out:
📧 Email: melyn.helpdesk@gmail.com
